Michael Serres
About Michael

Hi, I'm Michael Serres.

I spent 15 years inside global financial institutions — BlackRock, HSBC, Manulife — watching digital transformation fail expensively.

I left to build the version that actually works. No $500K strategy decks. No committee approvals. Just working AI systems deployed into real businesses.

Today I'm based in Chiang Mai, Thailand. I run my own AI workforce — agents that handle marketing, development, and business operations. AI Team OS is what I built for myself, now available to everyone.

“I spent 15 years inside global financial institutions watching digital transformation fail expensively. I left to build the version that actually works.”

Career

Where I came from.

BlackRock

Director, APAC Digital Marketing; VP Digital Marketing & CRM

Digital strategy, web, campaigns, analytics, relationship marketing across Asia Pacific.

HSBC

CRM & MI Program Manager

Global CRM rollout, reporting tools, sales management information.

Manulife

MD, Head of APAC Digital

Digital strategy, analytics, campaigns, lead gen across the region.

Digital Central

Director & Founder

AI transformation agency. Building AI workforces for businesses that are done paying for manual headcount.

Education: BSc Mathematics and Computer Science, University of East Anglia. French Baccalaureate, Lycée Stendhal Milan. Languages: English, French, Italian, Spanish.

Philosophy

How I work.

01

Practical over perfect

We focus on what actually moves the needle. Start with the biggest pain point. Deliver that first. No six-month roadmaps.

02

Honest about fit

On our first call I'll say if we can help. We're not here to oversell — reputation depends on delivering value, not closing deals.

03

You own everything

Your data, your code, your agents. We build and hand over. No lock-in, no ongoing dependency unless you want it.

Let's talk.

30 minutes. No pressure. Just a clear conversation about where you are and what AI can do for your business.